Eligibility for Returns
- Returns are accepted within [X] days of delivery for items that are defective, damaged, or incorrect.
- The product must be unused, in its original packaging, with tags intact.
Non-Returnable Items
- Perishable goods, personalized products, and items marked “final sale” are not eligible for return.
Refund Process
- Email us at [support email] with your order number and reason for return.
- Once approved, ship the product to the address provided.
- After inspection, we will initiate a refund to your original payment method within [X] business days.
Exchange Policy
- Exchanges are subject to product availability. If unavailable, a refund will be processed.
Shipping Costs
For other reasons, the buyer bears the return shipping cost.
If the return is due to our error (wrong/damaged item), we cover return shipping.